How We Do Business
Furnish sound advice to our non-professional customers to the best of our abilities.
Deliver coins that we sell promptly unless otherwise agreed between us and our customer.
Pay for coins we have purchased promptly unless otherwise agreed in writing between us and our customer.
Grade coins accurately to the best of our abilities and in accordance with recognized industry standards
Refrain from any of the following:
Selling Stolen Coins
Selling Counterfiet Coins
Buying or selling at unreasonable prices
Using high pressure sales techniques
Using misleading performance data
Comparing coins graded by a fringe grading service with those graded by an industry standard independent grading service in a way calculated to create an inaccurate impression
Intentionally misrepresenting the origin, provenance or pedigree of a coin
Intentionally misrepresenting the weight of a coin
Intentionally misrepresenting the value of a coin
Intentionally misrepresenting the investment potential of coins
We explain to our retail customers that:
(a) the coin market is speculative and unregulated
(b) many areas of numismatics lend themselves to third-party grading and authentication
(c) certification does not eliminate all risks associated with the grading of coins
To respect our contracts with all parties to numismatic transactions, whether written or oral